eglue Presented 2007 Product of the Year Award by Customer Interaction Solutions(R) Magazine.

eglue InterAct[TM] Suite Receives Honors for Outstanding Innovation

HOBOKEN, N.J. -- eglue today announced that it's InterAct Suite, customer interaction management solution, has received the 2007 Product of the Year Award from Technology Marketing Corporation's (TMC[R]) Customer Interaction Solutions magazine (www.cismag.com), the leading publication covering CRM, call centers and teleservices since 1982.

eglue InterAct[TM] Suite features highly targeted business applications enabling companies to significantly increase the effectiveness and the value of every customer interaction, resulting in increased customer satisfaction and loyalty, as well as improved ROI. InterAct Suite represents a customized and modular approach to achieving such business objectives as increased revenue, strong customer retention, reduced churn and high customer satisfaction. The suite also supports companies' operational objectives, such as contact center efficiency, service quality, effective training, process assurance and compliance.

"Winning this award further establishes our strong position as a leader and an innovator in the customer interaction market," states Dror Pockard, CEO of eglue Business Technologies. "We take great pride in our ability to provide highly adaptive real-time business solutions, which ensure that optimal results are achieved in each and every interaction with customers."

"eglue has proven its strong commitment to quality and excellence in their unique approach to customer interaction management." says Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. "Customer Interaction Solutions magazine has been recognizing companies that have demonstrated excellence in technological advancement and application refinement for the past decade. It is now my pleasure to honor eglue's hard work and admirable accomplishments, and I am looking forward to seeing even more innovative eglue solutions in the future."

The 10th Annual Product of the Year Award winners will be featured in the January 2008 issue of Customer Interaction Solutions magazine.

For more information on Customer Interaction Solutions' 2007 Product of the Year Award, or on any of the TMC media properties, please visit www.tmcnet.com.

About eglue

eglue is a global software company that provides unique real-time customer interaction solutions for the enterprise. eglue makes it possible for companies to most efficiently achieve optimal results in each and every customer interaction, by allowing them to continuously adapt and respond in real time to changing business circumstances, and to master the inherent unpredictability of interacting with customers. www.e-glue.com

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.

About TMC

Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions,

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